Effective Date: 15th April 2024 

Welcome to PriceGuide.ai! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our services. By accessing or using our platform, you agree to the terms outlined in this policy.

Information Collection and Use

1. Personal Information

   • We collect personal information when you sign up for our services, including your name, email address, phone number, and company details. This information is used to create your account, provide our services, and communicate with you about your account.

2. Usage and Log Data

   • We automatically collect information created by your use of our services, such as access dates and times, device information, and browsing activity while using our platform. This data helps us improve service functionality and user experience.

Third-Party Services

We use various third-party services to enhance your experience:

• ActiveCampaign: Utilized for CRM functions and site analytics.
• Intercom: Provides support ticketing and live chat capabilities, along with analytics.
• Google Analytics: Analyzes site usage and traffic.
• HotJar: Collects user feedback and tracks user interactions to enhance UX.
• Vercel: Our web hosting provider, with servers located in the USA.

Information Sharing and Disclosure

We do not sell your personal information. However, we may share information with third-party service providers to perform services on our behalf, under confidentiality agreements. These providers are authorized to use your personal information only as necessary to provide these services to us.

Data Security

We take the security of your data seriously and use appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. You can typically manage your data through your account settings or by contacting us directly.

California Privacy Rights

In accordance with the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These include the rights to request access to their data, request deletion of their data, and opt-out of the sale of their personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through our support channels.